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Accessing WebCenter Content from WebCenter Portal Framework Application Shows Error "The Document Service Is Unavailable" (Doc ID 2299481.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


When a user tries to access WebCenter Content (WCC) from a Oracle WebCenter Portal (WCP) Framework application, this error occurs:

The Document service is unavailable

These steps reproduce the issue:

1. From Portal Resource Center of Portal, General tab shows : "The Documents service is unavailable. Unexpected error."
2. From Portal Resource Center of Portal shows: "The Documents service is unavailable. Unexpected error."

Pop up Windows Information displays:

Message for this page are listed below.
1. Unable to open the editor.
2. You do not have permission.
3. Please refresh to see the latest content (View > Refresh Content).


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