No Sound When a Push Notification from the OMA Application Arrives on the Phone (Doc ID 2299695.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Oracle Mobile and Social - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

After configuring the OMA application to receive push notifications for one-time PIN or access allow/deny the push notification arrives at the phone but there is no sound or vibration associated with the incoming notification.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms