Oracle Access Manager (OAM) 11gr2 Identity Directory Service (IDS) Failover is not Working - Users are Unable to Login after Providing Credentials when one LDAP Server is Down "An incorrect Username or Password was specified"

(Doc ID 2300868.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Access Manager (OAM) 11gr2 Identity Directory Service (IDS) Failover is not Working - Users are Unable to Login after Providing Credentials when one LDAP Server is Down "An incorrect Username or Password was specified"

Steps to reproduce
1. Shutdown the first LDAP Server
2. Access a protected resource
3. OAM login is displayed
4. Enter Username/PWD ... Returns

 

  • Login is only successful if the first LDAP server is up
  • The status of the 2nd LDAP server has no impact
  • OAM diag log shows receiving a protocol error on the connection attempt to First LDAP Server




Changes

 

Cause

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