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Approvers Using Actionable Emails get an Email with "Your Response To This Notification Was Not Processed. " (Doc ID 2302034.1)

Last updated on JANUARY 06, 2020

Applies to:

Identity Manager - Version 11.1.2.0.0 to 11.1.2.3.0 [Release 11g]
Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

You see intermittent messages returned from SOA after responding to Actionable Email Notifications. The body of the responses can contain two types of errors.

You may also find that the logs for the impacted domain do not show any messages received during the time when the user sent the actionable responses or during the time when the user received the Auto reply message(s) above.

Cause

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