SitesCapture Icon not Shown on WCS Screen After Installation (Doc ID 2303304.1)

Last updated on MARCH 22, 2024

Applies to:

Symptoms

 SitesCapture Icon not Shown on WCS Screen After Installation

 Accessing the sitecapture icon is returning 403 error in OHS access log:
---------------------------------------
10.0.228.125 - - [25/Aug/2017:17:32:58 +0900] 005LszAqGXdEkJ2pzo1FiW0005L800003i "GET /cas/login?service=http%3A%2F%2Ficzksw0a%3A7004%2F__admin%2Fresources%2Fimages%2Fui%2Fcommon%2Fen_US%2FappSiteCapture.png HTTP/1.1" 403 1638
---------------------------------------

Error like below found in sites.log
---------------------------------------
[2017-08-25T17:32:56.848+09:00] [aiczkswa0a] [WARNING] [] [oracle.wcsites.assetapi] [tid: 110] [userId: <anonymous>] [ecid: 005LszAiyKpEkJ2pzo1FiW0005L800001o,0:1] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] com.fatwire.assetapi.common.AssetAccessException: Association empty does not exist for this asset type FW_View
[2017-08-25T17:32:58.715+09:00] [aiczkswa0a] [NOTIFICATION] [] [oracle.wcsites.ssoplugin] [tid: 116] [userId: <anonymous>] [ecid: 005LszAqGXdEkJ2pzo1FiW0005L800003i,0:1] [APP: cas] [partition-name: DOMAIN] [tenant-name: GLOBAL] CASXSSFilter received non-trusted url with request http://c-cms-edit.nissay-intra.net:80/cas/login?service=http%3A%2F%2Ficzksw0a%3A7004%2F__admin%2Fresources%2Fimages%2Fui%2Fcommon%2Fen_US%2FappSiteCapture.png[[
javax.servlet.ServletException
at com.fatwire.cas.web.CASXSSFilter.doFilter(CASXSSFilter.java:83)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at com.github.inspektr.common.web.ClientInfoThreadLocalFilter.doFilter(ClientInfoThreadLocalFilter.java:63)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:141)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:650)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:124)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:232)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:94)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:248)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3683)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3649)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:326)
at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2433)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2281)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2259)
at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1691)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1651)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:348)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:333)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:54)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:640)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:406)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)

]]
[2017-08-25T17:32:58.715+09:00] [aiczkswa0a] [NOTIFICATION] [] [oracle.wcsites.ssoplugin] [tid: 116] [userId: <anonymous>] [ecid: 005LszAqGXdEkJ2pzo1FiW0005L800003i,0:1] [APP: cas] [partition-name: DOMAIN] [tenant-name: GLOBAL] CASXSSFilter received non-trusted url where the url parameter values is: null[[
javax.servlet.ServletException
at com.fatwire.cas.web.CASXSSFilter.doFilter(CASXSSFilter.java:84)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at com.github.inspektr.common.web.ClientInfoThreadLocalFilter.doFilter(ClientInfoThreadLocalFilter.java:63)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:141)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:650)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:124)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:232)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:94)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:248)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3683)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3649)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:326)
at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2433)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2281)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2259)
at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1691)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1651)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:348)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:333)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:54)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:640)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:406)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)
---------------------------------------

Changes

 Edit Valid.urls according to manual:

Oracle®Fusion Middleware Installing and Configuring Oracle WebCenter Sites
https://docs.oracle.com/middleware/1221/core/WBCSI/WBCSI.pdf

9 Configuring Site Capture
9.1 Configuring Site Capture with the Configurator
Completing the Configuration of Site Capture

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.