OdiReadMail Command Task Is Stuck in Runnable With No Errors Using ODI 12c (Doc ID 2305429.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Data Integrator - Version 12.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Data Integrator (ODI) 12c, the following command is executed as a Load Plan step to initiate an email pull:

OdiReadMail "-MAILHOST=#GLOBAL.READ_MAIL_SERVER" "-USER=#GLOBAL.READ_MAIL_EMAILADDR" "-PASS=*******" "-FOLDER=#GLOBAL.READ_MAIL_TARGETFOLDER" "-PROTOCOL=imap" "-FOLDER_OPT=NONE" "-KEEP=YES" "-EXTRACT_MSG=NO" "-EXTRACT_ATT=YES" "-USE_UCASE=NO" "-NOMAIL_ERROR=YES" "-TIMEOUT=240" "-POLLINT=120" "-MAX_MSG=200" "-SUBJECT=Daily Work"

The task, which is expected to only take a matter of seconds, sits in Running status indefinitely unless manually stopped. The command hangs in one environment, and works in another with the same input emails.

Cause

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