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Oracle Access Manager (OAM) Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename" (Doc ID 2309029.1)

Last updated on MARCH 15, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 to 11.1.2.3.200804 [Release 11g]
Oracle Virtual Directory - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Oracle Access Manager (OAM)  Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename"

Unable to search for and add administrator roles using the OAM console.

Steps followed

1. From the Common --> User Identities page

2. The user attempts to query the configured identity store for a given role.

3. The query fails with no records returned.

  • The test connection button on the identity provider,for this OVD in SSL., the connection call succeeds.
  • The issue only occurs when doing search.
  • If they are using non-ssl, everything working properly

    • Changes

     

    Cause

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    In this Document
    Symptoms
    Changes
    Cause
    Solution
    References


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