Oracle Access Manager (OAM) Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename"
(Doc ID 2309029.1)
Last updated on AUGUST 30, 2024
Applies to:
Oracle Access Manager - Version 11.1.2.3.0 to 11.1.2.3.200804 [Release 11g]Oracle Virtual Directory - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.
Symptoms
Oracle Access Manager (OAM) Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename"
Unable to search for and add administrator roles using the OAM console.
Steps followed
1. From the Common --> User Identities page
2. The user attempts to query the configured identity store for a given role.
3. The query fails with no records returned.
- In the log files, the following errors are found:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |