Oracle Access Manager 11gr2ps3 (OAM 11.1.2.3.x) Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename"

(Doc ID 2309029.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Oracle Virtual Directory - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Access Manager 11gr2ps3 (OAM 11.1.2.3.x)  Unable To Add System Administrator Roles In User Identity Stores - Fails with no Records Returned "OAMSSA-20121: Failed to get Role List for Rolename"

Unable to search for and add administrator roles using the OAM console.

Steps followed

1. From the Common --> User Identities page

2. The user attempts to query the configured identity store for a given role.

3. The query fails with no records returned.

  • The test connection button on the identity provider,for this OVD in SSL., the connection call succeeds.
  • The issue only occurs when doing search.
  • If they are using non-ssl, everything working properly
  • Changes

     

    Cause

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