SOA-INFRA Application Is Down, java.lang.NoClassDefFoundError: sun/io/CharacterEncoding (SOA11g)

(Doc ID 2309071.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle SOA Suite - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

In SOA installation it is being observed that soa-infra application is not up. While looking up out logs, below exception was noticed.

<Error> <Deployer> <BEA-149231> <Unable to set the activation state to true for the application 'soa-infra'.
weblogic.application.ModuleException: [HTTP:101216]Servlet: "TaskServicePort" failed to preload on startup in Web application: "/integration/services/TaskService".
java.lang.NoClassDefFoundError: sun/io/CharacterEncoding
at oracle.j2ee.ws.common.util.TestPageUtils.encode(TestPageUtils.java:216)
at oracle.j2ee.ws.server.management.mbeans.WebServiceOperation.createTestPagePath(WebServiceOperation.java:276)
at oracle.j2ee.ws.server.management.mbeans.WebServiceOperation.initialize(WebServiceOperation.java:253)
at oracle.j2ee.ws.server.management.mbeans.WebServiceOperation.<init>(WebServiceOperation.java:244)
at oracle.j2ee.ws.server.provider.GenericProviderInterceptorPipeline.registerWebServiceOperationMBean(GenericProviderInterceptorPipeline.java:175)
at oracle.j2ee.ws.server.provider.GenericProviderInterceptorPipeline.registerWebServiceOperationMBeans(GenericProviderInterceptorPipeline.java:250)
at oracle.j2ee.ws.server.provider.GenericProviderInterceptorPipeline.registerWebServiceMBeans(GenericProviderInterceptorPipeline.java:161)
at oracle.j2ee.ws.server.provider.management.AbstractProviderInterceptorPipeline.<init>(AbstractProviderInterceptorPipeline.java:130)
at oracle.j2ee.ws.server.provider.GenericProviderInterceptorPipeline.<init>(GenericProviderInterceptorPipeline.java:103)
at oracle.j2ee.ws.server.provider.GenericProviderPlatform.createProviderInterceptorPipeline(GenericProviderPlatform.java:211)

 

Cause

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