soa servers in the cluster getting restarted after JVM crash

(Doc ID 2312668.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

There are two servers in the cluster e.g. soa_server1 and soa_server2 and randomly either of the server is getting restarted automatically.
When one of the server is restarted, BPM & SOA application stops executing any requests and domain requires a restart to resume normal operations.

As per generated JVM crash logs, there were some occurrence of StackOverFlowErrors.
They were fixed by following solution in Note 1371086.1 but issue persisted.

Cause

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