Windows Native Authentication/Kerberos not working when WebCenter Portal is Front-Ended with OHS or a Load Balancer
(Doc ID 2313043.1)
Last updated on JANUARY 11, 2021
Applies to:Oracle WebCenter Portal - Version 18.104.22.168.0 to 22.214.171.124.0
Information in this document applies to any platform.
After configuring single sign-on (SSO) for Microsoft clients (WNA/Kerberos) with WebCenter Portal Domain, the users are not authenticated.
Issue happens even after applying the patch recommended in this note:
Windows Native Authentication / Kerberos doesn't work with WebCenter portal - Users are still required to provide user credentials (Doc ID 2235052.1)
The following behavior is observed:
- WNA / Kerberos authentication works when using the Managed Server host.
WNA / Kerberos authentication doesn't work when using the OHS or LBR URL.
User might get the following message:Sorry, you do not have access.
If you have an account, please login first.
Users are logged in after providing user credentials which is unexpected.
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