WEC Email Import Job Is Unable To Connect With Office 365

(Doc ID 2314584.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.1.0 to 12.2.1.2.0 [Release 12c]
Information in this document applies to any platform.

Goal

When trying to connect Capture 12.2.1.2 and below with Microsoft Outlook 365, the connection is not successful. At times, the below error occurs:

Error connecting to account

Solution

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