WebCenter Enterprise Capture Clients Fail To Scan With Brother Scanner
(Doc ID 2314979.1)
Last updated on SEPTEMBER 28, 2022
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 to 12.2.1.2.0 [Release 11g to 12c]Information in this document applies to any platform.
Symptoms
The following error is displayed when attempting to scan with a Brother ADS-2800W scanner:
no such method: PreBatchScan
no such method: PreBatchScan
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict pixel type.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict bit depth.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict X resolution.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict Y resolution.
Done scanning
oracle.oddc.client.CaptureErrorManager logMessage
WARNING: An error occurred during Image Capture.
ice.driver.ImageCaptureDriverException
no such method: PreBatchScan
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict pixel type.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict bit depth.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict X resolution.
oracle.ice.twain.TWAINDriver initDefaultSettings
INFO: Could not restrict Y resolution.
Done scanning
oracle.oddc.client.CaptureErrorManager logMessage
WARNING: An error occurred during Image Capture.
ice.driver.ImageCaptureDriverException
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |