Error Pop Up "java.lang.NullPointerException" when Viewing or Creating Identity Audit Rules with Error "Unable to fetch rules:" in the Logs
(Doc ID 2316683.1)
Last updated on JUNE 17, 2020
Applies to:Identity Manager - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
In the Self Service console, when you navigate to Compliance then select Identity Audit > Rules an error popup is seen with "java.lang.NullPointerException"
The log file at $DOMAIN_HOME/servers/OIMMANAGEDSERVER/logs/OIMMANAGEDSERVER-diagnostic.log shows an error with "Unable to fetch rules:" and will also show a warning with "Cannot initialize data provider - java.lang.NullPointerException", an incident error with"oracle.iam.platform.entitymgr.UnsupportedOperationException: java.lang.NullPointerException" and another warning with "ADF: Adding the following JSF error message: java.lang.NullPointerException" and "oracle.iam.ui.platform.exception.OIMRuntimeException: java.lang.NullPointerException".
If notification level logging is enabled, you'll also see messages with "Can not find user xelsysadm in configured Identity Store." The full stack is like:
After clearing the popup error from the steps above, if you then select the Create button from the Identity Audit > Rules tab, another error popup is seen with "java.lang.NullPointerException".
When this occurs, the log files will show the same error, notification and warning threads as above which may repeat in a rolling fashion.
At some point, you've upgraded your environment from a version lower than OIM 188.8.131.52.0.
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