Enterprise Capture Client Import Fails with Certain Documents and Errors "An error occurred during Image Capture" and "ice.driver.ImageCaptureDriverException: Error exporting page to file" Occur
(Doc ID 2316970.1)
Last updated on OCTOBER 17, 2017
Applies to:Oracle WebCenter Enterprise Capture - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 11g to 12c]
Information in this document applies to any platform.
When using the Capture client to import large documents, the client displays a "loading" icon during the import attempt, but eventually fails with the following error:
Selecting "Show Details" displays:
ice.driver.ImageCaptureDriverException: Error exporting page to file
Image export failed with code 3
The Capture log displays:
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