Enterprise Capture Client Import Fails with Certain Documents and Errors "An error occurred during Image Capture" and "ice.driver.ImageCaptureDriverException: Error exporting page to file" Occur
(Doc ID 2316970.1)
Last updated on NOVEMBER 28, 2023
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.3.0 [Release 11g to 12c]Information in this document applies to any platform.
Symptoms
When using the Capture client to import large documents, the client displays a "loading" icon during the import attempt, but eventually fails with the following error:
An error occurred during Image Capture.
Selecting "Show Details" displays:
ice.driver.ImageCaptureDriverException: Error exporting page to file
Image export failed with code 3
The Capture log displays:
ImageCaptureDriverException: Error copying file.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |