In WCC 12c, When The LDAP Providers Are Configured For SSL, Users Are Not Getting Their Expected Roles and Accounts

(Doc ID 2324326.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Note: The issue and the resolution that the KM was written for is applicable to WCC 12c only.

For WCC 11g, this would typically not be an issue.

However, if the virtualization is set to true, to allow authorization from multiple providers, this could be at issue.

The 12c WebCenter Content domain is configured for SSL.

This may include:

The Admin Server and the managed servers are accessed through SSL.

The external LDAP servers are accessed through SSL.

An error may occur when:

Access to the Admin Server or the managed servers.

Connecting to the LDAP server.

As an example when the LDAP provider fails to connect tot the LDAP server:



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