Asset Saves in WCS on JCS WCS Fails or Never Completes Saving

(Doc ID 2324887.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle WebCenter Sites - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Asset create and save is impacted on contribution environment which is WebCenter Sites on JCS. When an asset is created, the UI is responsive, but about a second after the save is initiated it returns to the UI for the asset's tab, but the red asterisk is still next to the asset tab as if it didn't save. Cannot complete save operation as expected.

There are "javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake" errors present in the log at the time of the issue.

Cause

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