Instance Hang Due To The Access Of WeakHashMap

(Doc ID 2327884.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle SOA Suite - Version 12.2.1.0.0 to 12.2.1.2.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

SOA 12.2.1.0 environment, soa instance suddenly hang. The thread dump obtained is in the access operation of WeakHashMap, and lock contention occurs in some of threads.
CPU occupancy is high during the fault.




ERROR
-----------------------

  "[STUCK] ExecuteThread: '129' for queue: 'weblogic.kernel.Default (self-tuning)'" Id=4047 RUNNABLE
  
  at java.util.WeakHashMap.get(WeakHashMap.java:403)
  
  at oracle.j2ee.ws.saaj.soap.XMLInputFactories.xmlInputFactory(XMLInputFactories.java:86)
  
  at oracle.j2ee.ws.saaj.soap.AbstractSOAPImplementation.getStaXParsedEnvelope(AbstractSOAPImplementation.java:174)
  
  at oracle.j2ee.ws.saaj.soap.AbstractSOAPImplementation.createEnvelope(AbstractSOAPImplementation.java:70)
  
  at oracle.j2ee.ws.saaj.soap.SOAPPartImpl.getEnvelope(SOAPPartImpl.java:101)
  
  - locked oracle.j2ee.ws.saaj.soap.SOAPPartImpl$SOAPPartDocument@4eaaffd4
  
  at oracle.j2ee.ws.saaj.soap.SOAPPartImpl.getEnvelope(SOAPPartImpl.java:65)
  
  at oracle.j2ee.ws.saaj.soap.MessageImpl.getSOAPBody(MessageImpl.java:1846)
  
  at oracle.j2ee.ws.common.soap.SoapUtils.getSOAPBodyFirstChildQName(SoapUtils.java:252)
  
  at oracle.j2ee.ws.server.mgmt.runtime.model.WebServiceOperationModelHelper.getOperationModelFromInputMessage(WebServiceOperationModelHelper.java:143)
  
  at oracle.j2ee.ws.server.provider.ProviderPort.getOperationModelFromInputMessage(ProviderPort.java:1156)
  
  at oracle.j2ee.ws.server.mgmt.runtime.SuperServerInterceptorPipeline.getOperationModel(SuperServerInterceptorPipeline.java:389)
  
  at oracle.j2ee.ws.server.mgmt.runtime.SuperServerInterceptorPipeline.handleRequest(SuperServerInterceptorPipeline.java:134)
  
  ...

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms