An Unexpected Error Occurred While Retrieving Likes

(Doc ID 2329551.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.1.9.170718 version

This issue occurs in WebCenter Portal (WCP) 11.1.1.9 with the bundle patch 11.1.1.9.170718.

This occurs when using the prebuilt 'doclib-richtext-editor' task flow for editing HTML files in a WCP Framework Application.

Users may click any navigation item (a top bread crumb to navigate folders) inside a task flow to update other files. The folders and files are listed in a table with likes and comments for each item.

This worked okay on versions previous to 11.1.1.9.170718 (July Bundle Patch) .

After applying July Bundle Patch 11.1.1.9.170718, the users get the following error:

'An unexpected error occurred while retrieving Likes.'

This message is received for each navigation between folders. 

Changes

 Issue appeared after applying the 2017 July Bundle Patch for 11dot9 i.e. 11.1.1.9.170718

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms