An Unexpected Error Occurred While Retrieving Likes
(Doc ID 2329551.1)
Last updated on FEBRUARY 19, 2020
Applies to:
Oracle WebCenter Portal - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.1.9.170718 version
This issue occurs in WebCenter Portal (WCP) 11.1.1.9 with the bundle patch 11.1.1.9.170718.
This occurs when using the prebuilt 'doclib-richtext-editor' task flow for editing HTML files in a WCP Framework Application.
Users may click any navigation item (a top bread crumb to navigate folders) inside a task flow to update other files. The folders and files are listed in a table with likes and comments for each item.
This worked okay on versions previous to 11.1.1.9.170718 (July Bundle Patch) .
After applying July Bundle Patch 11.1.1.9.170718, the users get the following error:
'An unexpected error occurred while retrieving Likes.'
This message is received for each navigation between folders.
Changes
Issue appeared after applying the 2017 July Bundle Patch for 11dot9 i.e. 11.1.1.9.170718
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |