Enterprise Capture Import Processor Email Message Filters Do Not Search Multiple Entries In The Search Fields

(Doc ID 2338990.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Goal

When creating a WebCenter Enterprise Capture (WEC) Email Import Processor configuration and using the 'Message Filter' option, it appears there can only be one value in the search field.  For example, if there is one email address in 'From Address' filter, it works fine, but adding another address is not working.

Is there a way to add more values in the message filter search fields?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms