Documents Tools Disabled

(Doc ID 2339873.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Following popup message occurs when adding Content Manager components to a Portal page:

11.1.1.9.x message:

The Documents service is unavailable.
The Documents service is not enabled for this Portal or a parent Portal.

12.2.1.x message:

Documents Tools Disabled.
Enable the Documents tool in Tools and Services or contact the portal manager.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms