Error Upgrade WCC 12.2.1.0 To 12.2.1.3 (Doc ID 2340146.1)

Last updated on MARCH 05, 2024

Applies to:

Symptoms

The upgrade assistant fails with an error like the following:

[2017-11-09T17:16:26.413-05:00] [simplefan] [ERROR] [] [oracle.simplefan.FanManager] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] attempt to configure ONS in FanManager failed with oracle.ons.NoServersAvailable: Subscription time out
[2017-11-09T17:16:26.413-05:00] [Framework] [ERROR] [] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] java.lang.IllegalArgumentException: ONS configuration failed
[2017-11-09T17:16:26.414-05:00] [Framework] [ERROR] [] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] oracle.ons.NoServersAvailable: Subscription time out
[2017-11-09T17:16:26.414-05:00] [Framework] [ERROR] [UPGAST-00214] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] Unable to connect to database as the schema user "UATDAM_OPSS".
[2017-11-09T17:16:26.414-05:00] [Framework] [ERROR] [] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] Cause: The database connection failed for the specified reason.
[2017-11-09T17:16:26.414-05:00] [Framework] [ERROR] [] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] Action: See the secondary error message for additional details.
[2017-11-09T17:16:26.414-05:00] [Framework] [ERROR] [] [upgrade.Framework] [tid: 31] [ecid: 1d68b85e-3fe9-43d5-8e78-473d26543b26-00000002,0] [[
java.lang.IllegalArgumentException: ONS configuration failed
at oracle.simplefan.impl.FanManager.configure(FanManager.java:108)
at oracle.jdbc.driver.HAManager.configure(HAManager.java:147)
at oracle.jdbc.driver.HAManager.(HAManager.java:123)
at oracle.jdbc.driver.HAManager.getInstance(HAManager.java:127)
at oracle.jdbc.driver.HAManager.enableHAIfNecessary(HAManager.java:726)
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:864)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:40)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:704)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:208)
at oracle.ias.update.plan.SchemaConnection.getJdbcConnection(SchemaConnection.java:514)
at oracle.ias.update.plan.SchemaConnection.(SchemaConnection.java:148)
at oracle.ias.update.plugin.DataSource.getConnection(DataSource.java:341)
at oracle.ias.update.wls.WLSEnvironment.autoDiscoverDASU(WLSEnvironment.java:1110)
at oracle.ias.update.wls.WLSEnvironment.isComponentConfiguredInDomain(WLSEnvironment.java:905)
at oracle.ias.update.wls.WLSEnvironment.handleComponentInDomain(WLSEnvironment.java:845)
at oracle.ias.update.wls.WLSEnvironment.enableConfiguredApps(WLSEnvironment.java:795)
at oracle.ias.update.gui.UAPreviewPage.finishPrepareData(UAPreviewPage.java:311)
at oracle.ias.update.gui.UAPreviewPage.access$100(UAPreviewPage.java:177)
at oracle.ias.update.gui.UAPreviewPage$1$1.run(UAPreviewPage.java:287)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: oracle.ons.NoServersAvailable: Subscription time out
at oracle.ons.NotificationNetwork.waitUntilOnline(NotificationNetwork.java:96)
at oracle.ons.ONS.init(ONS.java:96)
at oracle.ons.ONS.(ONS.java:154)
at oracle.simplefan.impl.FanManager$1.run(FanManager.java:102)
at oracle.simplefan.impl.FanManager$1.run(FanManager.java:100)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.simplefan.impl.FanManager.configure(FanManager.java:100)
... 33 more

]]

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.