My Oracle Support Banner

Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3): Login to OAM Console Failed with: Authentication Failure for user <USER_ID>, user not found in idstore <ID_STORE> with exception oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter (Doc ID 2341634.1)

Last updated on MARCH 21, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.170718 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

After the upgrade to Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3)

Trying to login to OAMconsole using specific admin user "XYZ", it failed with the error below in the logs Although the System admin user could login successfully :


When login to the OAM Console using the system admin and check the configuration, the Admin user "<USER_ID>" exists but when login to the WebLogic Console then go to myrealm => users, the Admin user "<USER_ID>" does not exist.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.