DocuSign Signatures Placed In The PDF Disappear After Enterprise Capture Imports The File
(Doc ID 2343785.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle WebCenter Enterprise Capture - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When using Enterprise Capture Import Processor (either from the dc-client or Email import method), PDFs which contain a DocuSign signature no longer contain the signature. Importing these PDFs removes the signature.
This only occurs with documents containing a DocuSign signature on it. The PDF is being converted to TIF.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document