WebCenter Sites unresponsive to login or for REST requests. Many threads blocked "waiting to lock (a com.fatwire.wem.sso.cas.cache.MultiTicketStorage)"
(Doc ID 2344133.1)
Last updated on NOVEMBER 30, 2022
Applies to:
Oracle WebCenter Sites - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
WebCenter Sites unresponsive to login or for REST requests. Many threads blocked "waiting to lock (a com.fatwire.wem.sso.cas.cache.MultiTicketStorage)"
After some time, WebCenter Sites becomes unresponsive.
Thread dumps indicate that many threads are blocking on CAS ticket processing:
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |