My Oracle Support Banner

Vendor Search in the WFR Web Verifier Client is Very Slow and Resulting in Timeout Errors (Doc ID 2346454.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Performance is slow on WebCenter Forms Recognition Web Verifier.  Upon hitting the URL, the project file takes 45+ seconds to load.  Accessing a batch takes 10-15 seconds.  Performing a Vendor Search can cause a "Request timed out" error.  This happens for all users.  The browser is Internet Explorer 11.

None of these issues occur in the Verifier client.

Is there advise on how to increase performance for Web Verifier and resolve the vendor search timeout?

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.