Enterprise Capture Email Import Is Not Converting Digitally Signed PDF Files

(Doc ID 2351610.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Goal

In Enterprise Capture 12.2.1.2.0, PDF documents with digital signatures are converted, but the digital signature is lost in translation and there are no errors to indicate it failed. How can this be fixed?

Solution

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