OUI-67073:UtilSession failed: /opt/middleware/PATCH_TOP/25491960/etc/config/actions.xml with Failed to get product directories for given symbol

(Doc ID 2353818.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Service Bus - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.2.0 version, OSB Installer

Fail to apply patch Oracle Service Bus Security Patch Update 12.2.1.1.170418 Patch 25491960

ERROR
-----------------------
weblogic@ldceifdevosb01.rogers.com:/opt/middleware/PATCH_TOP/25491960: opatch apply -jre /opt/middleware/jdk
Oracle Interim Patch Installer version 13.9.0.0.0
Copyright (c) 2018, Oracle Corporation. All rights reserved.


Oracle Home : /opt/middleware/OSB12211
Central Inventory : /opt/middleware/oraInventory
  from : /opt/middleware/OSB12211/oraInst.loc
OPatch version : 13.9.0.0.0
OUI version : 13.9.0.0.0
Log file location : /opt/middleware/OSB12211/cfgtoollogs/opatch/opatch2018-01-09_15-34-12PM_1.log


OPatch detects the Middleware Home as "/opt/middleware/OSB12211"

Verifying environment and performing prerequisite checks...
NApply could not load patch from location '/opt/middleware/PATCH_TOP/25491960'
UtilSession failed: /opt/middleware/PATCH_TOP/25491960/etc/config/actions.xml with Failed to get product directories for given symbol
Log file location: /opt/middleware/OSB12211/cfgtoollogs/opatch/opatch2018-01-09_15-34-12PM_1.log

OPatch failed with error code 73

Cause

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