OAM HeartBeat Page Showing Blank Page When Calling It Directly From Browser

(Doc ID 2355566.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.170718 and later
Information in this document applies to any platform.

Symptoms

OAM BUNDLE PATCH 11.1.2.3.170718

OAM HeartBeat page showing blank page

Customer is running OAM 11.1.2.3.0 and unable to get HeartBeat page.
There is no firewall blocking the request.

Tried on the server using vnc but same results. tried with localhost, IP address and hostname but didnt help.

    http://<OAM hostname.domain>:<OAMPort>/oam/server/HeartBeat

There is not error, just a blank page being showed.

 

Changes

 

Cause

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