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Oracle Identity Manager (OIM) 11g and Oracle Identity Governance (OIG) 12c IAM-7130125: Users Unable To Search Catalog Due to CATALOG.CATEGORY_COUNT_OPTION System Property (Doc ID 2359610.1)

Last updated on DECEMBER 24, 2022

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Starting with OIM 11.1.2.3.170718 Bundle Patch or OIG 12.2.1.3, users are getting this error when they try to search the catalog:

This issue is not happening due to special characters as there are no special characters used in the search. 

The issue can be reproduced with the following steps:
1. User logs into Identity console
2. Request Access
3. Catalog - Search all - search for string such as "test" (no special characters) and the error mentioned above is thrown.

The issue does not happen for the xelsysadm user.   This happens to only some of the users.


Changes

 CATALOG.CATEGORY_COUNT_OPTION property value is causing this issue.

Cause

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