Users Unable To Search Catalog

(Doc ID 2359610.1)

Last updated on FEBRUARY 11, 2018

Applies to:

Identity Manager - Version 11.1.2.3.171017 and later
Information in this document applies to any platform.

Symptoms

Recently upgraded to 11.1.2.3 and users are getting this error when they try to search the catalog:

 

This issue is not happening due to special characters as mentioned in <Document> 2148785.1


The issue can be reproduced with the following steps:
1. User logs into Identity console
2. Request Access
3. catalog - Search all - search dspublic (no special characters) and the error mentioned above is thrown

The issue does not happen for the xelsysadm user and happens to only some of the users.


Changes

 CATALOG.CATEGORY_COUNT_OPTION property had been added the recently and the errors started after that.

Cause

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