WebCenter Enterprise Capture Commit Is Throwing Error "oracle.odc.exception.CommitException: input == null!"

(Doc ID 2360704.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

The Enterprise Capture Client is throwing an intermittent error "oracle.odc.exception.CommitException: input == null!" after a user clicks the Release button on a batch.

The below error occurs in the log:

2018-01-29T14:22:42.727-07:00] [wls_cpt1] [WARNING] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: [ECID]] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: [DSID]] input == null![[oracle.odc.exception.CommitException: input == null! at oracle.odc.export.TIFFMultiImage.exportDocument(TIFFMultiImage.java:217) 

This occurs more frequently when capturing a 30+ page document, clicking on "Release", then clicking the "Refresh" button.

Changes

 New user, upgrade to 12c

Cause

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