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Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3): Authentication Failed For End Users with Error: Could not get user : XYZ, idstore: OAMIDSTORE, with exception: oracle.igf.ids.IDSException: Operations error (Doc ID 2361367.1)

Last updated on OCTOBER 11, 2019

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Oracle Unified Directory - Version 11.1.2.3.0 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

Using Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3):

The SSO login fails with "Authentication Failed" for end users and seeing the error below in the log:

Error in OAM Logs:



Cause

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In this Document
Symptoms
Cause
Solution
References


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