WebCenter Content (WCC) "Workflow Info" Page is Incorrectly Formatted when Content has a Large Workflow History (Doc ID 2361825.1)

Last updated on APRIL 18, 2024

Applies to:

Symptoms

WebCenter Content "Workflow Info" page displays in a skewed format for content with a long Workflow history.  (Note: No error is displayed, nor error recorded in logs, server output or browser development tools).

STEPS
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The issue can be reproduced at will with the following steps:

1. Open WCC via browser
2. Navigate to Administration -> Admin Applets -> Workflow Admin
3. Create a Criteria-based workflow with 2 or more steps
4. Check-In a content item matching the criteria (to force content into workflow)
5. Navigate to My Content Server -> My Workflow Assignments -> All Active Workflows
6. Click on <Active Workflow>
7. Click on Actions menu for <Workflow Content Item In Queue>
8. Click on Workflow Info to view the content Workflow History

To view the malformation of the Workflow History Info page:  perform enough Workflow Actions on the content to create over 1,000 entries to be displayed in the Workflow History Info.

Changes

 Content item has over 1,000 entries for workflow history.

Cause

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