WebCenter Enterprise Capture Is Not Able To Commit Batches With 500 Pages

(Doc ID 2363202.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When trying to commit a batch with 500+ pages during a conversion from PDF to PDF searchable, Capture fails to commit to Imaging.  The following errors occur in the logs:

[2018-02-14T08:38:07.854-07:00] [capture_server1] [NOTIFICATION] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] [Workspace Name="{NAME-HERE}"] [Batch Name="{BATCHNAME-HERE}" ID="{NUMBER-HERE}"]Logging out of I/PM system.
[2018-02-14T08:38:07.931-07:00] [capture_server1] [ERROR] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] Error occurred during End Commit.[[
oracle.odc.exception.CommitException: Failed to log out of I/PM.
……………………..
………………………
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:550)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: oracle.imaging.ImagingException: TCM-00009: No session has been established.

 

[2018-02-14T08:38:09.164-07:00] [capture_server1] [WARNING] [] [oracle.odc.batchprocessor.BatchProcessorBean] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] nested exception is: oracle.odc.exception.CommitException: Generic commit error.
[2018-02-14T08:38:09.180-07:00] [capture_server1] [WARNING] [] [oracle.odc.batchprocessor.BatchProcessorBean] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] [Workspace Name="{NAME-HERE}"] [Batch Name="{BATCHNAME-HERE}" ID="{NUMBER-HERE}"]Throwing EJBException so the batch processing will be reattempted.
[2018-02-14T08:38:09.195-07:00] [capture_server1] [ERROR] [] [oracle.odc.batchprocessor.BatchProcessorBean] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] [Workspace Name="{NAME-HERE}"] [Batch Name="{BATCHNAME-HERE}" ID="{NUMBER-HERE}"]nested exception is: javax.ejb.EJBException: nested exception is: oracle.odc.exception.CommitException: Generic commit error.

 

Changes

 

Cause

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