My Oracle Support Banner

Community-Gadgets 11.1.1.8.0 displays error in Sites pages with following error in Sites log -- Failed to acquire TGT. HTTP response code 500. (Doc ID 2367078.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites | Community

When trying to access the Community Gadgets WEM application, it will display "Starting application..." and nothing is being loaded after that.  The CG status page shows some errors as follows:

Community-Gadgets
Configuration error - Failed to initialize runtime: facility DatabaseFacilityImpl. See logs for details.
Runtime error - CacheValidator failed. Error: com.fatwire.cos.ex.CoSServerException: com.fatwire.cos.ex.CoSServerException: com.fatwire.wem.sso.SSOException: Failed to acquire TGT. HTTP response code 500.

Production Sites

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.