Community-Gadgets 11.1.1.8.0 displays error in Sites pages with following error in Sites log -- Failed to acquire TGT. HTTP response code 500.

(Doc ID 2367078.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites | Community

When trying to access the Community Gadgets WEM application, it will display "Starting application..." and nothing is being loaded after that.  The CG status page shows some errors as follows:

Community-Gadgets
Configuration error - Failed to initialize runtime: facility DatabaseFacilityImpl. See logs for details.
Runtime error - CacheValidator failed. Error: com.fatwire.cos.ex.CoSServerException: com.fatwire.cos.ex.CoSServerException: com.fatwire.wem.sso.SSOException: Failed to acquire TGT. HTTP response code 500.

Production Sites

Changes

 

Cause

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