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Exalogic : Logging in as ilom-admin on IB Switch hangs as well as spsh hang after applying Jan 2018 PSU (Doc ID 2372444.1)

Last updated on MARCH 17, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.3.180116 to 2.0.6.3.180116
Linux x86-64
Oracle Solaris on x86-64 (64-bit)
Oracle Virtual Server x86-64

Symptoms

Oracle Infiniband switches use different users to distinguish your login host or ilom.

If you SSH to IB switch via 'root' user, you will login host and you can run management commands such as 'showvnic', 'showvlan', 'showgwports' and etc.

If you SSH to IB switch via 'ilom-admin' user, you will login ilom.

However, after you apply Exalogic Jan 2018 PSU, when logging into an Infiniband switch as ilom-admin the prompt hangs and never gets into ILOM, or when loged in as root and attempting to start ILOM using the spsh command, it also hangs and doesn't enter ILOM.

[root@cn01 ~]ssh ilom-admin@gw01
Password:
^C
[root@cn01 ~]
[root@cn01 ~]ssh root@gw01
[root@gw01 ~]# spsh

^C
[root@gw01 ~]#

If you login in IB switch host as root and check ilom service status, you will see messages like 'ILOM stack is partly started with X processes' instead of 'ILOM stack is running.'

[root@gw01 ~]# service ilom status
ILOM stack is partly started with 2 processes.
ILOM daemons that failed to start are : logmgr etcd fdd IPMIMain MsgHndlr PEF LAN plathwsvcd l umain ealertd webgo ssl_proxyd stdiscoverer stlistener
And, ILOM stack subsystem is not locked! ILOM daemons may have been started manually!
[root@gw01-adm ~]#

[root@gw02 ~]# service ilom status
ILOM stack is partly started with 7 processes.
ILOM daemons that failed to start are : etcd fdd IPMIMain MsgHndlr PEF LAN plathwsvcd stdiscoverer stlistener
And, ILOM stack subsystem is not locked! ILOM daemons may have been started manually!

As one of results from this issue, vServers creation and start job will fail in virtual Exalogic environment.

Changes

 Applied Jan 2018 PSU

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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