My Oracle Support Banner

Exalogic : Logging in as ilom-admin on IB Switch hangs as well as spsh hang after applying Jan 2018 PSU (Doc ID 2372444.1)

Last updated on MARCH 17, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.3.180116 to 2.0.6.3.180116
Linux x86-64
Oracle Solaris on x86-64 (64-bit)
Oracle Virtual Server x86-64

Symptoms

Oracle Infiniband switches use different users to distinguish your login host or ilom.

If you SSH to IB switch via 'root' user, you will login host and you can run management commands such as 'showvnic', 'showvlan', 'showgwports' and etc.

If you SSH to IB switch via 'ilom-admin' user, you will login ilom.

However, after you apply Exalogic Jan 2018 PSU, when logging into an Infiniband switch as ilom-admin the prompt hangs and never gets into ILOM, or when loged in as root and attempting to start ILOM using the spsh command, it also hangs and doesn't enter ILOM.

As one of results from this issue, vServers creation and start job will fail in virtual Exalogic environment.

Changes

 Applied Jan 2018 PSU

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.