BAM ADF Faces lifecycle error acessing Dashboard thru F5/Big IP URL (ADF_FACES-60098:Faces Lifecycle Receives Unhandled Exceptions In Phase RESTORE_VIEW 1 - BAM Composer)

(Doc ID 2377338.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle BAM (Business Activity Monitoring) - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

While logging into BAM composer, multiple times we are getting following exception on the screen and in the logs

ERROR
-----------------------
[2018-02-19T10:42:23.773+00:00] [bam_server1] [WARNING] [] [oracle.adfinternal.view.faces.context.RichExceptionHandler] [host: cmseelm-lx4165.ikeadt.com] [tid: [ACTIVE].ExecuteThread: '39' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: 4ed02027-a93f-44b1-a701-14da934fa526-0001ab8b,0] [APP: BamComposer] [partition-name: DOMAIN] [DSID: 0000M6hcTfY2zGCpJCp2if1QXjGo00000C] [tenant-name: GLOBAL] [TARGET: /Domain_LAB/LAB/bam_server1/BamComposer] [TARGET_TYPE: j2ee_application] [LOG_FILE: /u01/app/oracle/admin/logs/LAB/bam_server1/bam_server1-diagnostic.log] ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase RESTORE_VIEW 1[[
oracle.adf.controller.ControllerException: ADFC-12019: Window 'num3miaq4' has already been closed.
at oracle.adfinternal.controller.state.ControllerState.synchronizeStatePart1(ControllerState.java:378)
at oracle.adfinternal.controller.application.SyncNavigationStateListener.beforePhase(SyncNavigationStateListener.java:266)
at oracle.adfinternal.controller.lifecycle.ADFLifecycleImpl$PagePhaseListenerWrapper.beforePhase(ADFLifecycleImpl.java:559)
at oracle.adfinternal.controller.lifecycle.LifecycleImpl.internalDispatchBeforeEvent(LifecycleImpl.java:104)
at oracle.adfinternal.controller.lifecycle.LifecycleImpl.dispatchBeforePagePhaseEvent(LifecycleImpl.java:151)
at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener$PhaseInvokerImpl.dispatchBeforePagePhaseEvent(ADFPhaseListener.java:290)
at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener.beforePhase(ADFPhaseListener.java:76)
at oracle.adfinternal.controller.faces.lifecycle.ADFLifecyclePhaseListener.beforePhase(ADFLifecyclePhaseListener.java:44)
...


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access BAM Composer on the browser pointing to F5 URL
2. Navigate thru composer randomly until the error reproduces

* This issue only reproduces on a environment with Load Balancer and no WebTier (OHS, Apache, etc) configured.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

BAM Composer suddenly stop working and get errors.
--

Changes

 

Cause

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