Error "Java.lang.NullPointerException Unexpected Exception Caught: {0}, Msg={1}" Is Thrown Upon Clicking Roles Tab

(Doc ID 2380509.1)

Last updated on MARCH 29, 2018

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Roles or Accounts or Entitlements tab the following error occurs.

java.lang.NullPointerException Unexpected exception caught: {0}, msg={1}

STEPS TO REPRODUCE
-------------------------

1. Login to Identity Console as a normal user (non-xelsysadm).
2. Navigate to Manager -> Users -> pick a user -> Entitlements tab (or Roles or Accounts) and the error above shows up.

Changes

 

Cause

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