WebCenter Content (WCC) Check Out and Edit Always Opens a Blank Word Document
(Doc ID 2382533.1)
Last updated on AUGUST 14, 2023
Applies to:
Oracle WebCenter Content - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
WCC Content UI "Checkout and Edit" results in opening word with a blank document.
- Working as expected via Desktop Integration Suite (DIS).
- Click "Checkout and Edit" link in Content UI launches a DIS dialog box (status) then Word with the blank document.
- Word never prompts for a Logon. Error in the logs:
>requestaudit/6 03.13 09:15:26.064 IdcServer-668 WEBDAV_HEAD [dUser=anonymous][StatusCode=-1][StatusMessage=Anonymous user can not perform WebDAV method 'HEAD'. Prompting user to login.] 0.010653000324964523(secs)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |