Unable to Activate Changes via Fusion Middleware Control Console (/em) For Oracle Traffic Director (OTD)

(Doc ID 2385275.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Traffic Director - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

The below error occurrs while trying to add a new route on OTD instance:

An error occurred during activation of changes, please see the log for details.
[Management:141190]The commit phase of the configuration update failed with an exception.
There are 1 nested Exceptions: weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Node Manager command 'COMMIT_CHANGELIST' failed unexpectedly due to: [OTD-67801 Commit failed with the following errors: OTD-67804 Error while updating instance 'otd_OTDConfig1_machine1': OTD-67757 An error occurred while reconfiguring the instance. [ERROR:32] [OTD-11130] Error opening server.xml (No access rights) [ERROR:32] [OTD-10492] New configuration not installed ]. Please check Node Manager log and/or server log for detailed information.]. Please check Node Manager log for details.

The file it complains about - server.xml - is owned by the user the admin server run as so there shouldn't be issue with accessing it.

 

Changes

The Admin Server and OTD were started earlier by root user. After realizing the server should be started as non-root user (e.g oracle), all the servers were shut down. The system admin then changed the ownership of all files and directories under the DOMAIN directory to be owned by the "oracle" user. 

Cause

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