Oracle Access Manager (OAM) Webgate Artifacts Unable To Resolve When Primary Servers Are Configured To Clone
(Doc ID 2387013.1)
Last updated on JANUARY 08, 2024
Applies to:
Oracle Access Manager - Version 11.1.2.3.0 and laterInformation in this document applies to any platform.
Symptoms
- Access protected url and it shows "Oracle Access Manager Operation Error" in browser.
- Error noticed in Browser
Oracle Access Manager Operation Error
The Access Server has returned a fatal error with no detailed information.
Contact your website administrator to remedy this problem.
The Access Server has returned a fatal error with no detailed information.
Contact your website administrator to remedy this problem.
- OAM Multi-data center (MDC)
- Add new Webgate to OAMConsole of Primary Data Center (DC)
- Set primary server to this new webgate to OAM server in clone
- DC. OAMConsole of Primary and clone AdminConsole shows the changes correctly
- Using OAM tester tool connects to OAM in Primary DC with old webgate. It shows new webgate resources protected correctly
- Error in OAM diagnostic logs
STEPS
1. Create new WebGate.
2. Set OAM server in clone DC as primary.
3. Make sure ObAccessClient.xml has new server updated.
4. Access protected resource.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |