Oracle Access Manager (OAM) Webgate Artifacts Unable To Resolve When Primary Servers Are Configured To Clone
(Doc ID 2387013.1)
Last updated on OCTOBER 15, 2020
Applies to:Oracle Access Manager - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
- Access protected url and it shows "Oracle Access Manager Operation Error" in browser.
- Error noticed in Browser
The Access Server has returned a fatal error with no detailed information.
Contact your website administrator to remedy this problem.
- OAM Multi-data center (MDC)
- Add new Webgate to OAMConsole of Primary Data Center (DC)
- Set primary server to this new webgate to OAM server in clone
- DC. OAMConsole of Primary and clone AdminConsole shows the changes correctly
- Using OAM tester tool connects to OAM in Primary DC with old webgate. It shows new webgate resources protected correctly
- Error in OAM diagnostic logs
1. Create new webgate.
2. Set OAM server in clone DC as primary.
3. Make sure ObAccessClient.xml has new server updated.
4. Access protected resource.
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