Indexer Aborting For Metadata And Document Processing

(Doc ID 2388108.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Content Server

ACTUAL BEHAVIOR
---------------
Indexer aborting for metadata and document processing

Whenever the content item is checked in to UCM production server, Indexer is unable to process / index document also it fails for resubmit of document.
Below is error logs found.


An error occurred during indexing. Unable to index metadata only. This may indicate the collection is damaged. Indexing aborted. [ Details ]
wwScsLogDetails_Info

>(internal)/3 04.13 08:56:49.447 index update work !$csIndexerUnExpectedError intradoc.data.DataException: !csDbUnableToExecuteBatch,!$ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE
(internal)/3 04.13 08:56:49.447 index update work
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.jdbc.JdbcWorkspace.handleSQLException(JdbcWorkspace.java:2698)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.jdbc.JdbcWorkspace.executeBatch(JdbcWorkspace.java:530)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.OracleTextHandler.batchExecution(OracleTextHandler.java:506)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.OracleTextHandler.updateDocuments(OracleTextHandler.java:436)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.OracleTextHandler.executeIndexer(OracleTextHandler.java:250)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.IndexerExecution.executeIndexer(IndexerExecution.java:663)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.IndexerDriverAdaptor.executeIndexer(IndexerDriverAdaptor.java:140)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.DocIndexerAdaptor.indexList(DocIndexerAdaptor.java:209)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.DocIndexerAdaptor.finishIndexing(DocIndexerAdaptor.java:131)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.IndexerBulkLoader.createBulkLoad(IndexerBulkLoader.java:382)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.IndexerBulkLoader.doWork(IndexerBulkLoader.java:170)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.Indexer.doIndexing(Indexer.java:419)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.indexer.Indexer.buildIndex(Indexer.java:327)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.server.IndexerMonitor.doIndexing(IndexerMonitor.java:1026)
(internal)/3 04.13 08:56:49.447 index update work        at intradoc.server.IndexerMonitor$4.run(IndexerMonitor.java:846)
EXPECTED BEHAVIOR
-----------------------
the rebuild should work correct

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. start rebuild
2. index rebuild aborts

BUSINESS IMPACT
-----------------------
The issue has the following business impact: cannot rebuild and index
Due to this issue, users cannot .

Changes

 

Cause

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