NullPointerException Starting The Control Center Service For OWB

(Doc ID 2388660.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Warehouse Builder - Version 11.2.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.4 version, 9120-Install

java.lang.NullPointerException is raised in OWB Control Center Service Log when starting the OWB service manually with start_service.sql or with the run_service.sh script:

Recently upgraded the RDBMS and OWB from version 11.2.0.3 to 11.2.0.4.

ERROR
-----------------------
2018/04/09-12:29:40-CEST [13CCB029][] Control Center Service Version 11.2.0.4.0 starting
2018/04/09-12:29:40-CEST [13CCB029][] Startup due to manual request
2018/04/09-12:29:40-CEST [13CCB029][] Control Center Repository Name OWBSYS on Service adcpreowb1 at Host ectg2dbadm01.cetelem.es
2018/04/09-12:29:40-CEST [13CCB029][] get garbage_collect.interval
2018/04/09-12:29:40-CEST [13CCB029][] java.lang.NullPointerException
  at oracle.wh.runtime.platform.service.Service.main(Service.java:1077)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:592)
  at Launcher.main(Launcher.java:175)
2018/04/09-12:29:40-CEST [13CCB029][] Explicit garbage collection - every 1 execution(s)
2018/04/09-12:29:40-CEST [13CCB029][] Initializing Platform
2018/04/09-12:29:40-CEST [13CCB029][] clientInfo: /u01/app/oracle/product/11.2.0.4/dbhome_1
2018/04/09-12:29:40-CEST [13CCB029][] dbcontext: sqlj.runtime.ref.DefaultContext@7f724a9d
2018/04/09-12:29:40-CEST [13CCB029][] Recovery starting
2018/04/09-12:29:40-CEST [13CCB029][] Recovering execution with audit ID 1473687
2018/04/09-12:29:40-CEST [13CCB029][] Explicit garbage collection - requested
2018/04/09-12:29:40-CEST [13CCB029][] AuditId=1473687: Processing execute request
2018/04/09-12:29:40-CEST [13CCB029][] Free Memory(bytes)=12270192 Total Memory(bytes)=16056320 Used Memory(bytes)=3786128 Used Memory(percent)=24%
2018/04/09-12:29:40-CEST [7AB2C6A6][] Connection Manager - off
2018/04/09-12:29:40-CEST [13CCB029][] Service startup complete

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see errors in the new environment.  No impact to operations.

Changes

 OWB was upgraded to 11.2.0.4.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms