Upgrading Individual Pre-11.1.1.8.0 Portals After 11.1.1.9 Patch Update Shows Error "An unexpected error occurred. No changes were made to the portal."
(Doc ID 2389412.1)
Last updated on MARCH 14, 2022
Applies to:
Oracle WebCenter Portal - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
Patched WebCenter Portal from 11.1.1.7 to 11.1.1.9.
When attempting to upgrade Pre-11.1.1.8.0 Portals using the following documentation:
Oracle Fusion Middleware Building Portals with Oracle WebCenter Portal
7 Administering a Portal
7.2 Administering Overview Settings and Actions for a Portal
7.2.9 Upgrading a Pre-11.1.1.8.0 Portal
The following error occurs:
ERROR
The following error is shown in the UI:
An unexpected error occurred. No changes were made to the portal.
The WC_Spaces-diagnostic.lo log shows this error giving a grant to webcenter#-#Global-GroupSpaces-Public-User role:
oracle.security.jps.service.policystore.PolicyObjectAlreadyExistsException:
JPS-04201: Cannot grant permission(s). Grant already exists for grantee [GranteeEntry: codeSource=null
principals=[[AppRole: appID=webcenter name=webcenter#-#Global-GroupSpaces-Public-User displayName=null description=null category=null
uniquename=cn=webcenter\#-\#Global-GroupSpaces-Public-User,cn=Roles,cn=webcenter,cn=webcenter,cn=JPSContext,cn=jpsPolicyRootNode guid=<GUID> members=[]
classname=oracle.security.jps.service.policystore.ApplicationRole
type=JPS_APPLICATION_ROLE]]].
STEPS
The issue can be reproduced at will with the following steps:
- Patch WebCenter Portal 11.1.1.7 to 11.1.1.9.
- Go to the Administer a Portal.
- Select the Overview page.
- Click on the "Upgrade this portal" link.
The error is displayed.
Changes
Cause
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In this Document
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