Massive User Permissions Loss in Webcenter Content when using multiple providers via libOVD virtualization - User Does Not Have Sufficient Privileges

(Doc ID 2391706.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Oracle Virtual Directory - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

When using using multiple Active Directory providers, a massive amount of users do not have the sufficient privileges, and are reporting that they cannot access files or folders in Webcenter Content.

This environment has been working for about 4 years without problem.

The following error is being reported in the UCM_server1-diagnostic-xxxxx.log:
[2018-04-11T08:04:09.319-05:00] [UCM_server1] [WARNING] [LIBOVD-60024] [oracle.ods.virtualization.engine.backend.jndi.ABC_AD_Provider] [tid: Scheduled System Events] [userId: <anonymous>] [ecid: 0000MAoMOqeB9DhLpA9DiY1QnUb8000002,0] [APP: Oracle Universal Content Management - Content Server] Connection error: [LDAP: error code 8 - 00002028: LdapErr: DSID-0C090256, comment: The server requires binds to turn on integrity checking if SSL\TLS are not already active on the connection, data 0, v3839 ].

Changes

 

Cause

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