12c OAM-OIM Integrated environment: First Time User Login throws : OAM System Error

(Doc ID 2397403.1)

Last updated on MAY 10, 2018

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Authentication Engine

ACTUAL BEHAVIOR
---------------
Getting system error for OAM-OIM integrated environment for first time user login

EXPECTED BEHAVIOR
-----------------------
User should be redirected to his Identity self service console.

STEPS
-----------------------


OAM/OIM 12c has been integrated.
User is successfully created in ID Store OUD by OIM.
User logs in for the first time
User is challenged to change password/password reset for the first time login.
User is also asked to set Password Challenge Questions.
After User password reset and challenge questions set, the User is seeing OAM System Error

Changes

 

Cause

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