My Oracle Support Banner

Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3) - Unable Login To The OAM Console With The User That Is Stored In OID (Doc ID 2398558.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Internet Directory - Version 11.1.1.7.0 to 12.2.1.3.0 [Release 11g to 12c]
Oracle Access Manager - Version 11.1.2.3.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

Having OID 11.1.1.7.0 and Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3) version

After creating OID as Identity Store, for OAM, When attempting to login to the OAM console with the user that's stored in OID backend,

Observing the next error:

Authentication Failure for user <USER_ID>, user not found in idstore <ID_STORE> with exception oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter (&(objectclass=inetorgperson)(uid=<USER_ID>))

Aditionally OAM and OID logs:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.