Oracle Access Manager (OAM) Unable To Setup Oracle Mobile Authenticator (OMA) Push Notifications To Android/iOS Device Successfully (Doc ID 2402736.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 to 11.1.2.3.210611 [Release 11g]
Information in this document applies to any platform.

Unable to setup OMA push notifications to android / iOS device successfully.

Registering the user account within the OMA application does not throw any errors
The user is not presented with push notification option during second factor authentication - OTP is the only option presented to the end user

Steps To Reproduce

1. Follow the steps noted in KM docs below to setup Push Notification

How to Configure OAM for Second Factor Authentication Using a Apple Push Notifications to an iOS Device (Doc ID 2319759.1)
How to Configure OAM for Second Factor Authentication Using a Google Cloud Messaging (GCM) Push Notification to an Android Device (Doc ID 2308621.1)

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.