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EDQ Unresponsive or Fails to Start with a Large Number of CPU Cores (Doc ID 2404680.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Enterprise Data Quality - Version 12.2.1.2.0 and later
Oracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.

Symptoms

Enterprise Data Quality (EDQ) is installed on a system with a large number of CPU Cores assigned to the region where the application is installed.  When running a Process or Job the system will become slow and may stop responding including an inability to access the User Interface.

In the EDQ main0.log file there may be messages indicating failures in communicating with the Database used by the Processes running.

 

 

 

Changes

 This is most likely to occur in a new installation.

Cause

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