Download Option Is Not Available In Content Server(FA)

(Doc ID 2404902.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, Fusion Application Integration

ACTUAL BEHAVIOR
---------------
After enabling the 'Download' applet in the Content Server

EXPECTED BEHAVIOR
-----------------------
The 'Download' option is still not available in the 'Search Page'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to UCM as admin user.
2. Select Administration-->Admin Server-->General Configuration
3. Then select the check-box "Enable download applet"
4. Bounced the Content Server.
5. The 'Download' option is still not available in the 'Search Page'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the download button in the Search page.

Cause

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