Oracle Access Manager 12c PS3 (OAM 12.2.1.3) Oracle Traffic Director (OTD) 12.2.1.3 WebGate - Authentication Fails with "HTTP-504 Gateway Timeout Error"
(Doc ID 2406055.1)
Last updated on AUGUST 31, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.3.0 and laterOracle Traffic Director - Version 12.2.1.0.0 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.
Symptoms
Oracle Access Manager 12c PS3 (OAM 12.2.1.3) Authentication Fails with "HTTP - 504 Gateway Timeout"
- OAM 12.2.1.3.x
- OAM OTD WebGate 12.2.1.3.x
- OTD 12.2.1.3
- OTD 12.2.1.3 instance that front-ends an Oracle BPM Suite 12.2.1.3 installation.
- The entire setup works fine before the configuration of WebGate for Single Sign-on.
- As soon as the WebGate is configured, redirected to the OAM login page correctly, but immediately after login, get a "Gateway Timeout error".
- Resources that are configured to be "Excluded" throw the Gateway timeout error immediately.
Steps to reproduce
1.Open a new browser session and access a protected resource
2. OAM login is displayed
3. Enter username and password
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |